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FAQ

  • How can I prepare and submit my article?

    You can upload your article after registering and receiving your username and password and logging in. Make sure to read the "Authors’ Guide" section before submitting your article, according to which you can precisely edit it. The article is received and reviewed only through the system.

  • I forgot my username or password, how can I recover it?

    In the "System Login" page, select the "Forgot your login password!". You can enter your e-mail address and receive your "username" or "password" in there.

  • Do all authors need to register in the system?

    No, they do not. Only should the corresponding author register in the system. However, the names of other authors must be provided by the corresponding author when registering, and all authors must be informed about their responsibility for the article. The order of the names of the people and the responsibility of each of them should be clear in the article.

  • What should be done if the author’s / authors’ specification are incorrectly entered during submitting the article or their names are entered in wrong order in the system?

    After initially reviewing and submitting the article to the editor, no changes can be made to the inserted specifications. Thus, if the article was reviewed and returned to the correspondence author for correction, (s)he can correct the authors’ specifications, and for any change in the order of names, both authors must send their consent to the publishers’ e-mail.

  • Can the corresponding author sign in the form of letter of commitment and conflict of interest on behalf of other authors if (s)he does not have access to them?

    No, if other authors are unavailable, the scanned signature must be inserted in the file.

  • Is it possible to submit the article to several journals?

    No, this is considered unethical in publishing. If this is done, your article will not be published, and if it is published, it will be invalidated. Your name will then be blacklisted and no other articles will be accepted from you. Also, according to the letter of commitment sent by the author, in addition to reporting the violation to the competent authorities, the authors shall incur all costs imposed on the journal office.

  • How do I know the latest status of my submitted article?

    The corresponding author can view the status of the article on his profile through the Journal’s system. Therefore, all actions, including submitting, reviewing, correspondence, requests, changing the authors’ order, etc., are only possible through the corresponding author.

  • Do I need to send the refereeing fee payment receipt through the system?

    Yes, after confirming the payment receipt, it is referred to the referee (note that sending is acceptable only through the system and in-person delivery or sending through an e-mail is unaccepted); Please refrain from depositing money to an account other than the account introduced in the email sent by the journal, the paid money will not be refunded. To view the refereeing fee, click on (View Details) and read Item 4.

  • What should be done if the acceptance letter is needed after receiving the article acceptance email?

    The acceptance certificate can be received only through the system following the approval of the meeting of the editorial board of the journal considering that all the stages of article review should be systematic.

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